Terms & Conditions

HOTEL POLICIES
This property is privately owned, and management reserves the right to refuse service to anyone. NO Refunds. Hotel is not responsible for accidents/injury to any guests/visitors, including loss of personal items.

GUEST REGISTRATION
All guests are required to register with the Front Office.

CHECK-IN
2:00pm

CHECK-OUT
12:00 noon

PARKING
Complimentary

SMOKING POLICY
The hotel rooms are 100% non-smoking. There is a fee of $100 for smoking in the Rooms. Smoking is permitted outdoors.

FACILITIES
Swimming is at your own risk, as there are no lifeguards on duty. Children under 12 years old must be supervised.

EARLY DEPARTURE POLICY
An early departure fee is subject to the terms of the reservation. For standard rates or refundable reservations, a one-night’s fee will apply. For non-refundable reservations, no refund will apply.

EXTRA BEDDING POLICY
Extra beds are adult size and available for a fee of $30. There is no charge for baby cribs.

CREDIT/DEBIT CARD POLICY
Debit and Credit cards will be requested at check-in for incidentals. For guests with no debit or credit cards, a $30 cash deposit per night will be required.
You agree that your liability for all charges during your stay is not waived and agree to be held personally liable in the event that the indicated person, guest, company, visitor, association or credit card issuer fails to pay for any part and/or the full amount of accrued charges.

AGE REQUIREMENTS
Guest registration and check-in is restricted to those 21 years of age or older with valid identification.

COMMENTS & COMPLAINTS
Guest Complaints must be in writing and submitted within one hour of incidence. Responses, actions and/or adjudication are provided within 5 business days or sooner. All forms must be submitted during your visit and in person with Hotel Front Desk – NO exceptions.

Additional Questions
For insider tips and tricks when planning your next getaway, contact us at info@royalpalmubud.com.

:: BE ADVISED THAT HOTEL, IN ITS ENTIRETY, IS NOT RESPONSIBLE FOR ERRORS FOUND IN TEXT AND/OR VERBAL WORDING USED BY HOTEL STAFF IN DESCRIPTIONS AND/OR UNDERSTANDING.
:: HOTEL IS NOT RESPONSIBLE FOR THIRD PARTY DISCREPANCIES AND/OR MISLEADING WORDING AND/OR DESCRIPTIONS.
:: POLICY SUBJECT TO CHANGE WITHOUT NOTICE ::

TESTIMONIAL

We had an amazing 4 nights stay at Royal Palm Villas. The room was exactly as in the pictures and even better in my opinion. The rooms are extremely spacious with lots of seating and even a small table which was quite practical for both of us to work on. The bed was also comfortable. Having a fridge and a safe in the room was a big plus. The outdoor pool area was stunning with multiple lounge chairs and a nice seating spot perfect for bigger groups. The staff was also very friendly. We would definitely stay here again.

Amazing place in center Ubud. Very close to everything. Staff is extremely nice and the flat is truly charming. Highly recommended.

Thank you so much for having me. The room looked exactly like the photos and was comfortable, clean, quiet and was a perfect place to relax. It’s in a great location and I would stay there again if, and when I return.

The location of the villa was so close to everything, so you don’t have to walk very far to see monkey Forrest or to grab dinner. The rooms were big and spacious and they had private pool. Friendly and welcoming staff. Would definitely tell my friends about this! Best spot in Ubud!
Highly recommend!! This was exactly what we were looking for. Couldn’t ask for a better location! Right on a main road so we felt safe walking home and never had far to go to find anything. This did not compromise the peace though, it was perfectly quite with no disruptions. Room was perfect, loads of space (for two girls to spread all their stuff out). Working wifi, TV- even with a movie channel! Staff offered lots of help… What more could you want?!

Super séjour. La chambre est très jolie et immense. Les photos sont assez fidèles à la réalité. L’emplacement est très central dans Ubud mais reste tout de même silencieux car il est en retrait de la rue. Un supermarché à 2 pas, un endroit pour faire son linge au coin de la rue. Seuls points négatifs : la piscine perd quelques carreaux et nous avons eu une odeur désagréable dans la salle de bain. Nous sommes repassés à Ubud quelques jours plus tard et nous nous sommes logés au même endroit 🙂

Talk about fabulous! There was someone to greet me when I came (no it’s not a family’s personal residence) and they even allowed me to check in early at no extra charge. As soon as I got to my room I was brought a surprise Iced Ginger Tea, and it was delicious! The staff all remembered my name (it’s a tough one for the Balinese people to pronounce, so extra points for that!) and don’t even get me started on the bathroom. There aren’t a lot of bath tubs in Bali, and I had an extra long run that was clean enough to actually take a bath in! I LOVED the private outdoor bathroom. It was so tastefully done, and the entire villa felt so extravagant. They let me extend my stay as well, because I loved it so much! It’s walking distance to monkey forest and the awesome coco market, yoga barn, spas, and great food!

These villas were glorious! Huge rooms with four poster beds! Good air on, great amenities, gorgeous view over pool area ! Situated in central Ubud on the road of all the shops and restaurants was amazing!! Only a 2 min walk to monkey forests and not even 10 mins to the yoga barn!! The poolside was amazing we had the whole pool to our selves for the whole three days we were there! The staff were really helpful setting us up with a tour to the waterfalls and elephant temple! Loved our stay here and would defiantly recommend it!!

The staff is very attentive. Daily cleaning of the room is a good bonus. Nice open air very big bathroom. Though bed linen was a bit old (however, realize that it’s difficult to keep the top cleanliness in tropics). Nevertheless great location and good value for money. Very close to Yoga Barn and Suckling Duck (best local Duck in Ubud).

Absolutely lovely place! Located at a quiet spot, a street just off of one of the main roads (walking distance but even better with a scooter). Very clean and spacious room. Good beds. Amazing bathroom. Enjoyed the little bit of extra luxury of the tv in our room with so many channels! Really recommend this place.